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The Columbia Accident Review Board’s (CAIB) investigation of the February 1, 2003 loss of the space shuttle Columbia lasted nearly 7 months. The loss of seven crew members and later, two debris searchers, lead to a thorough attempt to discover the…
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Intuition is an important factor in decision making, equal to the roles of reading data and interpreting numbers. Klein defines intuition as “the way we translate our experiences into action”. Based upon his research, involving interviews with a…
Author(s): Gary Klein
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Problem solvers need to examine the differences that exist between decisions and the approaches available for making decisions. This short article presents four types of decisions problem solvers face and offers recommendations for each. These types…
Author(s): Gary Klein
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In this study, Patriotta examines the ways in which an organization’s workers experience the “everyday routines, interaction, and events that constitute both individual and social practices”. He studies the narratives that are told within an…
Author(s): Gerardo Patriotta
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From documents related to the 1994 South Canyon fire in Colorado, Larson examines how two worldviews presented by J.R. Taylor in his book, “Rethinking the theory of organizational communication: how to read an organization” function as sensemaking…
Author(s): Gregory Larson
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