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In the wake of the explosion of the 1986 space shuttle Challenger, a conventional explanation for the tragedy emerged: the economic strain on NASA caused managers to withhold information about safety violations in order to maintain the launch…
Author(s): Diane Vaughan
Year Published:

Researchers have often studied and discussed errors and accidents within an organizational setting in two ways. The first focuses on the individual, while the second looks at the system in which the individual operates. Edmondson argues for a third…
Author(s): Amy Edmondson
Year Published: