Skip to main content

Search by keywords, then use filters to narrow down results by type, year, topic, or ecosystem.

Displaying 1 - 1 of 1

This article gives a personal account of Gioia’s experience with the Ford Motor Company during a defective vehicle recall. As the recall coordinator, Gioia had to manage a busy office and keep up with a large amount of information that he needed to…
Author(s): Dennis Gioia
Year Published: