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Learning from the Experts: Buzz Williams - How Do You Anticipate Routine Surprises?

Date: December 5, 2011
Presenter(s): Buzz Williams
Description:

Listen to Buzz as he describes how he uses maps to anticipate routine surprises. Buzz's story might help you to think about what processes you can use to anticipate surprise.

Topic(s): Fire Communication & Education, Public Perspectives of Fire Management, Human Dimensions of Fire Management, High Reliability Organizing, Decisionmaking & Sensemaking, Leadership
Ecosystem(s): None
Type: Video
NRFSN number: 16048
FRAMES RCS number: 15877
Record updated: Dec 15, 2017