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A look inside the dynamics of trust: a guide for managers

Author(s): Adam Liljeblad, Alan E. Watson, William T. Borrie
Year Published: 2007
Description:

In the United States, federal public land managers are tasked with serving as stewards of land, but also as stewards of the relationships that people have with the land. By assessing the public’s trust in the actions of land managers, insight can be gained into how good of a job managers are doing. This paper outlines a number of factors that influence the public’s trust in managing agencies, and provides suggestions for monitoring the level of trust. The authors suggest that any efforts to increase the public’s trust require the general attentiveness of land managers.

Citation: Liljeblad, Adam; Watson, Alan E.; Borrie, William T. 2007. A look inside the dynamics of trust: a guide for managers. In: Watson, Alan; Sproull, Janet; Dean, Liese, comps. Science and stewardship to protect and sustain wilderness values: 8th World Wilderness Congress symposium; 2005 September 30-October 6. Anchorage, AK. Proceedings RMRS-P-49. Fort Collins, CO: U.S. Department of Agriculture, Forest Service, Rocky Mountain Research Station. p. 323-325
Topic(s): Fire Communication & Education, Public Perspectives of Fire Management, Human Dimensions of Fire Management
Ecosystem(s): None
Document Type: Conference Proceedings
NRFSN number: 12542
FRAMES RCS number: 2665
Record updated: Sep 8, 2020