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Topic(s):
Fire Communication & Education
Crisis Communication
Human Dimensions of Fire Management
Decisionmaking & Sensemaking
Risk
Crisis Communication
Human Dimensions of Fire Management
Decisionmaking & Sensemaking
Risk
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NRFSN number:
15912
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Research reveals that human error contributes 60 to 80 percent of error in aviation accidents and disasters. Thus, despite innovations in technology and safety materials, individuals must be able to make speedy yet intelligent decisions and be able to communicate those decisions in an efficient manner. Krieger explores the psychological construct of shared mindfulness, specifically how it is constructed through communication and used. The study’s findings support the existence of shared mindfulness as a construct, reveal process categories that create shared mindfulness, and show that dyads that employed more behaviors indicative of shared mindfulness made more effective decisions.
Citation
Krieger JL. 2005. Shared mindfulness in cockpit crisis situations. Journal of Business Communication 42 (2), p. 135-167.